Spring Home Maintenance Tips

5/11/2023 (Permalink)

Questions? Call SERVPRO of Norcross and Duluth at 770-858-5000.

Spring is here and Georgia heat usually hits us in full force! It’s a great time of year to conduct some home maintenance that will help homeowners avoid big repair bills later on.

• Inspect your roof; it is your home’s first line of defense against water damage.
• Clean your gutters; it directs the rain away from your roof and home
• Clean or replace HVAC filters; a dirty filter forces your heat, ventilation, and AC system to work harder.
• Check the washing machine fill hose; sometimes a leaky hose under pressure can cause water damage in a short period of time.
• Clean your dryer vent; a clean vent will help reduce the time your dryer has to run, while a plugged vent not only wastes money but could cause a house fire.
• Replace the batteries on your smoke detectors; you never know when you will need them.

These tips may take a few days to complete but take it one step at a time and it will help in the long run.

What is Asbestos?

2/7/2023 (Permalink)

Asbestos Problems or Concerns? Call (770) 858-5000 for help.

Asbestos was widely used in homes between the 1940s and 1970s. It is in insulation materials, floor tiles and other applications needing heat- and chemical-resistance materials. Asbestos is highly hazardous material and poses a great potential health risk for those exposed to the substance. While harmful asbestos materials are no longer used, exposures may still exist in older homes, buildings and structures slated for demolition or renovation.

The Environmental Protection Agency has rules governing asbestos management that cover proper handling and disposal of asbestos-containing material. Adequate training and certification for asbestos workers, including inspectors, are part of these requirements.

SERVPRO of Norcross and Duluth offers asbestos inspection and testing services. We have certified professionals to do asbestos abatement in accordance with AHERA and NESHAP protocols.

Have Questions? Concerned about Asbestos? Call us Today: (770) 858-5000

Be Prepared for Severe Weather!

12/2/2022 (Permalink)

We are on standby. 770-858-5000

Severe weather can happen anytime and anywhere. Being prepared for severe weather is critical to staying safe. Deadly weather can cause more than $8 billion in property damage. Many businesses affected by the disasters never reopen, so it is very important to be prepared.  

Know Your Risk.  You need to understand the type of hazardous weather that can affect where you live and work. Your shelter plan should include all types of local hazards because severe weather comes in many forms.  

Take Action.  You need to create communications plan for your home or business. You will need to put together an emergency kit.   Also, keep your important papers and valuables in a safe place.  

Be an Example. Once you have taken the action to prepare for the severe weather, share your story on social media. Your preparedness story may inspire others to do the same.  

What should be in your Emergency Kit?  

• Water  
• Food  
• Manual can opener  
• Battery operated radio  
• Flashlight with extra batteries  
• First aid kit  
• Whistle – so you can signal for help  
• Clothing  
• Dust mask  
• Plastic sheeting, garbage bags, and duct tape  
• Wrench or pliers to turn off utilities  
• Hygiene items  
• Important documents – copies of insurance policies, I.D and bank account information  
• Cash  
• Fire extinguisher  
• Matches in a waterproof container 

We are Cleaning Experts

11/14/2022 (Permalink)

SERVPRO of Norcross and Duluth is here to help anyway possible. Call us at 770-858-5000.

SERVPRO is Here to Help during this time of need. 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. We can provide fogging services to disinfect. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. Disinfectants with fogging uses are great for getting into hard to reach areas in facilities to provide additional disinfecting power. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Norcross and Duluth, 770-858-5000] 

Sources: 

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html 

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html 

Prepare your Business for a Storm

11/14/2022 (Permalink)

Call SERVPRO of Norcross and Duluth at 770-858-5000 so we can help your business better prepare.

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.  Your local SERVPRO® Franchise Professionals want you and your customers to be aware of the steps to take to help prepare for the worst. 

How quickly your company can get back to business after a natural disaster often depends on today's emergency planning. While each situation is different, your organization can be better prepared if you put an emergency procedure in place, and practice for all kinds of emergencies. A commitment to begin planning today will help support your employees, customers, the community, the local economy, and the country. It also protects your business investment and gives your company a better chance for survival.

• Be Informed. Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency?
• Develop a Business Continuity Plan. Do you know which staff, procedures, and equipment are necessary to keep operating? Do you have backup plans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if a disaster impacts your suppliers? Are you ready for utility disruptions?
• Prepare your Emergency Plan. Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with employees before, during, and after an incident? Do you have copies of buildings and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?
• Practice the Emergency Plan. Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?
• Review of Insurance Coverage. Have you reviewed your insurance coverage recently to see if you're covered in a disaster?
• Secure Your Facility and Equipment. Have you secured all the ways people, products, and supplies get into your building? Have you conducted a room-by-room walk-through to determine what can be strapped down?
• Improve Cyber Security. Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your antivirus software? 
• Promote Family and Individual Preparedness. Do you encourage employees to have a personal emergency supply kit and a family communication plan?

If you answered "No" to any of these questions, call SERVPRO of Norcross and Duluth at 770-858-5000 so we can help your business better prepare.

Smoke Alarm Tips

9/8/2022 (Permalink)

Have Questions about Fires? Call Us Today – 770-858-5000

Smoke alarms are very important. They must be installed and maintained properly because they play a vital role in saving lives. Having a smoke alarm can reduce the risk of fire injury. 

Smoke Alarm Tips

• Install smoke alarms inside and outside each bedroom and sleeping area.
• Install alarms on every level of the home. Smoke alarms should be interconnected. When one sounds, they all sound.
• Smoke alarms should be installed 10 feet away from cooking appliance to prevent false alarms.
• Replace all smoke alarms every 10 years.
• Replace batteries in all smoke alarms at least once year.

 (Daylight Savings Time works well for maintenance.)

• Test smoke alarms once a month
• Clean Dust from sensor openings.

Have Questions about Fires? Call SERVPRO of Norcross and Duluth Today – 770-858-5000

Does Your Commercial Building Have an Emergency Ready Profile?

9/8/2022 (Permalink)

Call SERVPRO of Norcross and Duluth at 770-858-5000 to schedule an appointment.

Property Managers and business owners know that things can happen without much warning, it could from a busted pipe to an unexpected fire.  

Some businesses never recover following a disaster. Those businesses that survive had some sort of plan in place. This Emergency Ready Profile can minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

SERVPRO of Norcross and Duluth Emergency READY Profile (or ERP) is a tool you will always have in the palm of your hand. It is an app on your phone where you can download on your IOS or Android device. By completing the ERP, you will have access to the property details, property location, building access, blueprints of the building, utilities information, emergency contacts, photos of the shut off locations, etc. 

To learn more about SERVPRO’s Emergency READY Profile you can visit ready.SERVPRO.com or call SERVPRO of Norcross and Duluth at 770-858-5000 to schedule an appointment.

Are you ready for the next emergency?

9/8/2022 (Permalink)

Call SERVPRO of Norcross and Duluth 24/7 at 770-858-5000. We are here to help.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

There is no better time than the present to review your emergency plan. Emergencies can happen unexpectedly in communities just like ours, to people just like you. Tornado outbreaks, river floods, flash floods, historical earthquakes, and even water main breaks and power outages in U.S. cities affecting millions of people for days at a time.

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business, and community.  SERVPRO of Norcross and Duluth want you and your customers to be aware of the steps to take to help prepare for Mother Nature's worst.

Now is the time to think about the basics, things you will need in advance of an emergency, how you will communicate, what supplies you will need to keep in your home, car, or office. Use the list provided here to build an emergency supply kit to ensure your family is equipped and ready for any disaster type. The more you know about what to do in an emergency, the more confident and secure you will feel in your abilities to manage through a disaster.

Contact SERVPRO of Norcross and Duluth Professionals for more information and tools to help you be "Ready for whatever happens."

When Storms or Floods hit, SERVPRO of Norcross and Duluth is ready!

9/8/2022 (Permalink)

When Storms or Floods hit, SERVPRO of Norcross and Duluth is ready! We are available 24/7. Call us today at 770-858-5000.

SERVPRO of Norcross and Duluth specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your properties. We provide 24 hours a day, 7 days a week residential and commercial services.

Faster Response

Since we are locally owned and operated, we can respond quicker with the right resources. A quicker response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, SERVPRO of Norcross and Duluth can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (770) 858-5000

Tips on What to do During a Thunderstorm!

9/8/2022 (Permalink)

Call SERVPRO of Norcross and Duluth 770-858-5000

Here are some tips on what to do before, during and after a thunderstorm when it comes to lightning protection. 

Before a Thunderstorm 

Limit electric contact in and around your home by: 

• Remove dead tree branches near your house which could ignite and cause a fire if struck by lightning. 
• Unplug all appliances before the storm hits to prevent power surges. 
• Close all blinds and shades. 

During a Thunderstorm 

Once a storm has started, there are additional safety measures to take. 

• Stay away from windows. 
• Avoid phone use - telephone lines can conduct electricity. 
• Stay away from faucets, sinks and bathtubs. 
• Stay away from water if you're stuck outside. Get inside or in a car. 
• Keep the windows shut if you're in a car. Pull to the side of the road to wait until the heavy rain subsides. Keep away from trees that could fall on your car. 
• Find a place outside that is unlikely to flood, if you can't find shelter. Avoid tall structures such as towers, trees, fences, telephone lines and power lines. 

After a thunderstorm

Lightning can strike your home or other areas of your property. If you have storm damaged, call SERVPRO of Norcross and Duluth at 770-858-5000.

Four Main Reasons on Why it is Vital to Hire a Fire Damage Service Professional

9/8/2022 (Permalink)

Have smoke or soot damage? Call SERVPRO 24/7 - 770-858-5000

Fires can happen any time unexpectedly. Some people are unprepared on what to do for clean up after the fire occurs, which is why it is important to hire a professional fire damage cleaning company.   

The four main reasons on why it is vital to hire a fire damage service professional.  

• Unforeseen damages – With the unforeseen damages in the home, it is a possibility that it is no longer safe to live in.  
• Smoke and soot. – Soot can cover a lot of things in the home, and it is very difficult to remove. Smoke can linger for years, and many people don’t realize it’s there. There are many places that smoke can get into, such as walls or air ducts. It can make the air unhealthy to breathe in, especially for children and elderly.  
• Right equipment – Hiring a cleanup service will allow the homeowners to save time and assurance that the home is well taken care of.  
• Structural damage – There can be structural damage from fire, or the water used to put out the fire, which can lead to big problems in the future if it is not taken care of immediately.  

Don’t delay the cleanup process, the sooner the better and the less damage repair will need to be done.  If you have any questions, feel free to contact SERVPRO of Norcross and Duluth. 770-858-5000 

Be Prepared for Severe Weather

9/8/2022 (Permalink)

Severe Storm Damage? Call SERVPRO of Norcross and Duluth - 770-858-5000

Severe weather can happen anytime and anywhere. Being prepared for a severe weather is critical to staying safe. Deadly weather can cause more than $8 billion in property damage. Many businesses affected by the disasters never reopen, so it is very important to be prepared.  

Know Your Risk.  You need to understand the type of hazardous weather that can affect where you live and work. Your shelter plan should include all types of local hazards because severe weather comes in many forms.  

Take Action.  You need to create communications plan for your home or business. You will need to put together an emergency kit.   Also, keep your important papers and valuables in a safe place.  

Be an Example. Once you have taken the action to prepare for the severe weather, share your story on social media. Your preparedness story may inspire others to do the same.  

What should be in your Emergency Kit?  

• Water  
• Food  
• Manual can opener  
• Battery operated radio  
• Flashlight with extra batteries  
• First aid kit  
• Whistle – so you can signal for help  
• Clothing  
• Dust mask  
• Plastic sheeting, garbage bags, and duct tape  
• Wrench or pliers to turn off utilities  
• Hygiene items  
• Important documents – copies of insurance policies, I.D and bank account information  
• Cash  
• Fire extinguisher  
• Matches in a waterproof container 

Tips for Pet Safety before an EMERGENCY happens!

7/6/2022 (Permalink)

Call us 24/7 at 770-858-5000. We are here to help.

Emergencies can happen at any moment, and while we may never be able to fully prevent them, we can make sure we are prepared for an emergency and have a plan in place for our pet’s safety. For many of us our pets are our family, here at SERVPRO of Norcross and Duluth we all have our own fur babies that we love.  The Red Cross provides a great resource for tips on how to keep your pets safe from potential danger.

Tips for Pet Safety

• Note where your pets like to nap or hide.
• Have an emergency plan and practice escape routes with your pet.
• Keep the phone number and address of a local animal hospital handy.
• Have an emergency bag handy with your pet’s normal food, snacks, waster, medications, and toys for comfort.
• Pet proof your home:
• Use only flameless candles.
• Removing any stovetop control knobs.
• Have a pet alert window cling as this saves rescuers time when locating your pet.

After a fire emergency, the trauma of smoke and fire damage can affect the whole family, even the pets.

Call SERVPRO of Norcross and Duluth to start the remediation process 770-858-5000. We are here to help.

Do you have enough insurance coverage on your home?

7/6/2022 (Permalink)

If you suffer damage to your home, call us at 770-858-5000.

If you’re carrying too much coverage, that means you’re overpaying. If you’re carrying too little, then you’re taking on too much risk. Life changes fast. And when it does, your property coverage probably needs to change, too.

Here’s how to find out if you’re properly covered:

• Did you remodel your home?
• Did you purchase a new home?
• Has it been more than 5 years since I have reviewed my homeowner’s policy?
• Are you covered for the actual cash value of your personal items, or do you have a replacement cost policy?
• Is your policy large enough to cover current rebuilding costs?

If you are not confident in your answers above, you will need to call you insurance agent to review your policy or policies. 

If you suffer damage to your home, call the restoration experts at SERVPRO of Norcross and Duluth 770-858-5000.

Collapsed Ceiling Damage!

7/6/2022 (Permalink)

Call us 24/7 at 770-858-5000. We are here to help.

Norcross, Duluth and surrounding Gwinnett County areas have been impacted by a lot of storms and heavy rain in the past couple months. While we do our best to be prepared for disaster, sometimes the extent of the damage is far worse than we could ever imagine. What would you do if one night you're sound asleep in your warm, cozy bed when suddenly, the ceiling collapses because it has become extremely saturated with water or if a tree fell on your roof? An incident like this is absolutely devastating but SERVPRO of Norcross and Duluth is here to see you through to the other side; we are here to help! 

No matter when disaster hits, SERVPRO of Norcross and Duluth is here to help 24 hours a day, 7 days a week, every single day of the year.  Rain or shine, big or small -- we are here to help make your loss "Like it never even happened." We have been serving our community for almost 15 years. 

Call us 24/7 at 770-858-5000. We are here to help.

Different Causes from Water Damage!

7/6/2022 (Permalink)

Call us 24/7 at 770-858-5000. We are here to help.

There are many possible causes of water damage. From leaky dishwashers to clogged toilets, broken pipes to overflowing washing machines, leaky roofs and many more, these are all possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Water will find the path of least resistance and it would absorb into walls, floors, upholstery, and belongings. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately. Starting water damage cleanup as soon as possible decreases the likelihood of water-soaked furniture, carpets, rugs, clothing, and other items. If not mitigated in a timely matter, you will increase the risk of having mold grow.

Have Water or Flood Damage?

Call SERVPRO of Norcross and Duluth Today – (770) 858-5000

Restoring Your Commercial Property After A Water Damage Event!

6/2/2022 (Permalink)

Water Damage? Call us at 770-858-5000.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and quick responses. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly as possible to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges 

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency arises in your business, give us a call and we’ll be there fast with the help you need. 

About SERVPRO of Norcross and Duluth

SERVPRO of Norcross and Duluth specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do’s and Don’ts after a fire.

6/2/2022 (Permalink)

Call SERVPRO of Norcross and Duluth, 770-858-5000.

What To Do After A Fire

• Call SERVPRO of Norcross and Duluth, 770-858-5000.
• Keep you hands clean.
• Don’t touch upholstery, walls or woodwork.
• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don’t touch, move or clean anything until you reach our experts at SERVPRO of Norcross and Duluth. 
• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Did you know that flooding is the most common natural disaster?

6/2/2022 (Permalink)

SERVPRO of Norcross and Duluth is always "Here to Help"! (770) 858-5000

Here in Georgia, we are no stranger to floods. The sky grows dark; the ominous clouds roll in. You see the gust of wind tousling the branches in the trees. The lightning flashes, thunder rumbles, and the next thing you know you hear the rain hit the roof of the house. You listen to the rain get heavier and louder. You watch the water accumulate across your property and then, what seems like a split second, the water in now intruding into your home. 

Take the measures to prevent additional damage to your home or office, then call SERVPRO of Norcross and Duluth to properly take care of the damage that has already been done. We have a team of highly trained professionals who have been helping our community recover from water damage from flooding! Let us help make it "Like it never even happened." 

If your Norcross home or commercial building is affected by a flood, give us a call day or night! SERVPRO of Norcross and Duluth is always "Here to Help"! (770) 858-5000 

How Mold Damage Can Enter Your Home?

6/2/2022 (Permalink)

MOLD? Call SERVPRO of Norcross and Duluth at 770-858-5000.

SERVPRO Remediates Mold Damage Inside or Outside of Your Home 

Mold creates a significant amount of damage wherever it thrives because of the way it uses its food source as a platform. Anchored by its hyphae on whatever surface it is using to supply its nutrients, mold causes that same surface to slowly disintegrate.  As it disintegrates, the mold reaches deeper down. This activity applies to any material that is even slightly porous, including concrete or brick.  
  
In Georgia, homes are made of some of the best building materials in the country, but mold damage can still happen. Mold occurs everywhere, and this means mold damage can happen inside your home, and outside, in areas that you might not have considered.  
  
Decorative brick on the exterior areas of your home, including those in walkways and patios, can become infused with mold. When wet, these bricks can become extremely slippery, causing people to fall and possibly injure themselves. Care must be taken to clean these areas well so that mold spores are not spread. Even though they are located outside, it is important to contain as much of the mold and spores as possible.  
  
It is crucial that this is cleaned up outside as mold is easily carried indoors by both people and pets. Once inside, mold can find itself deposited into pet beds and tucked away under beds and inside closets. All these locations are perfect breeding grounds for mold.  
  
SERVPRO of Norcross and Duluth can help you rid your home of mold and the damage it can create. When mold becomes a problem, the only real choice is to remediate and protect your home. Mold damage affects your home, and while it is doing this, it can also be the cause of adverse health effects in your family members. Call us, SERVPRO of Norcross and Duluth at (770) 858-5000, any day and at any hour if you have found mold damage in your home or believe it might be a problem where you live. 

Summer Safety Tips

5/5/2022 (Permalink)

Call 770-858-5000.

There is nothing like firing up the grill during the summer months! Did you know, Summertime is the season for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren’t considered. Your local SERVPRO of Norcross and Duluth wants you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster-free!  

• Propane and charcoal BBQ grills should only be used outdoors.  
• The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.  
• Keep children and pets away from grill area.  
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.  
• Never leave your grill unattended.  
• When using a charcoal grill, let the coals completely cool before disposing of in a metal container.  
• Anyone using fireworks or standing nearby should wear protective eyewear.  
• Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.  
• Children should never pick up fireworks that may be leftover as they may still be active.  

The safest way to enjoy fireworks is to attend a public display conducted by trained professionals

Water damage you can’t see.

5/5/2022 (Permalink)

Call us at 770-858-5000.

Our trained, professional technicians are ready to help! While inspecting the damage, our technicians are trained to check the surfaces of all the surrounding and the immediate location(s). We have all the proper equipment to detect elevated moisture levels. Our extensive water damage restoration training will professionally mitigate while monitoring and documenting the drying process. A fast response lessens the damage, limits further damage, and reduces cost.  We are dedicated to responding immediately to water emergencies. Our technicians are available 24/7.

Water travels. Just because you can't see water doesn't mean it's not wet! Avoid further damage by calling us today.

If you have water damage, let our team of specialists inspect your damage. SERVPRO of Norcross and Duluth 770-858-5000.

Commercial Preparedness!

4/4/2022 (Permalink)

Put us on your To-do list today by calling (770) 858-5000

SERVPRO of Norcross and Duluth works closely with our commercial clients to avoid closure or a shut down even after a major water crisis to your warehouse or other commercial properties. We highly encourage business owners to consult with us. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts.

A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work.

Locally Owned and Ready for Any Job!

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So, give us a call today at (770) 858-5000! Don’t delay, let your local SERVPRO help you prepare today!

Don't Let Lack of Preparedness Lead to Closing Your Doors for Good!

3/3/2022 (Permalink)

Put us on your To-do list today by calling (770) 858-5000

SERVPRO of Norcross & Duluth works closely with our commercial clients to avoid closure or a shut down even after a major water crisis to your warehouse or other commercial properties. We highly encourage business owners to consult with us. By developing an Emergency READY Profile, you can pinpoint all critical information about your operation into a plan. Once finished with that plan, the information can be shared with, and will be easily accessible to our local water damage restoration experts. 

A systematic review of your preparedness can limit the effects of inevitable leaking, moving, or standing water to your bottom line. Take advantage of our training and expertise by scheduling a thorough assessment of your warehouse and other operations. There is no charge for our review of your facilities, and we will use the information gathered to ready our team should the worst happen. You can identify your business’s key personnel, so we know who to consult when a commercial water damage disaster strikes even if you are not always available. Details such as warehouse layout and the location of utilities, important documents, and priority areas within your building clarify and order the restoration and mitigation tasks needed to be completed, ensuring our team of water damage restoration technicians are “Ready for whatever happens.” Our staff will take photos and scope out the dimensions of your warehouse to assist with our post water damage work. 

Locally Owned and Ready for Any Job! 

Although best case scenario you will never have to use your Emergency READY Profile, preparedness is key to ensure efficiency when the unexpected happens. So, give us a call today at (770) 858-5000! Don’t delay, let your local SERVPRO help you prepare today! 

Call SERVPRO of Norcross and Duluth to Remediate Mold Infestations in Your Home or Business!

3/3/2022 (Permalink)

Mold Problem? Call (770) 858-5000 for help.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors, and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Mold cleanup cannot be done with bleach, so be sure to contact us at (770) 858-5000 for mold remediation. 

Heavy Storms Can Damage Your Home!

2/4/2022 (Permalink)

Contact SERVPRO of Norcross and Duluth for Storm Damage day or night! 770-858-5000

Heavy storms can damage your home unexpectedly. High winds, heavy rain and even hail can cause significant damage to your property. Flooding from heavy rains can result in damage by backing up sewer mains or water building up around your facility and having nowhere to go but inside. Lightning can even pose as a threat by causing a fire when you least expect it. Roof damages can be caused by many sources such as rain, hail, wind and fire. When dealing with roof damage, you can expect wet installation and drywall. 

A team of SERVPRO professionals stand ready to assist; we give you access to IICRC-industry certified professionals, advanced equipment, and vast resources that make your restoration as stress-free as possible. Our entire Green Fleet is stocked and ready to deploy at a moment’s notice, we can address any situation you face and work hard to ensure a successful recovery. We have large commercial desiccant dehumidifiers designed for climate control in large facilities.  

If you have any questions about Large Loss capabilities, contact SERVPRO of Norcross and Duluth at 770-858-5000. We are open 24/7.  

Faster to your Norcross and Duluth Water Damage Event!

2/4/2022 (Permalink)

Emergency Water Damage? Call us at 770-858-5000

Flooding and water emergencies can happen abruptly. It does not wait for regular business hours and neither do we. SERVPRO of Norcross and Duluth provides emergency cleaning and restoration services 24 hours a day, 7 days a week - including all holidays. 

Faster to Any Size Disaster 

Flooding and water damage are very invasive. Water quickly spreads throughout your property and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Norcross and Duluth arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. We have advanced water inspection, extraction, and drying equipment to mitigate as fast as we can. We will make sure your property is put back together, "Like it never even happened."  

Need Emergency Service? Call Us 24/7 – (770) 858-5000 

Disaster Recovery Team

1/3/2022 (Permalink)

Disaster? Call us at 770-858-5000.

SERVPRO of Norcross and Duluth has a Disaster Recovery Team to help restore properties across the country.

SERVPRO of Norcross and Duluth is an approved vendor for State Farm Insurance Companies and Farmers.

SERVPRO has a Commercial Large Loss Division, which is composed of the best of the best in mitigation and restoration.  We are an elite group of specialists who are prequalified and strategically positioned throughout the United States to handle any size disaster 24/7.

When disaster strikes, call the trusted experts at SERVPRO of Norcross and Duluth 770-858-5000. We're here to help.

What To Do When Your Toilet Floods Your Bathroom?

1/3/2022 (Permalink)

Have Water Damage? Call Us Today – 770-858-5000.

Nobody wants their toilet to overflow. Especially if it ends up spreading to different areas of the house.

Did you know that there are a few common causes that lead to your toilet overflow? Those causes could be from clogged drain lines, carelessness, and even continuous running water. If you came home to a flooded bathroom, do not worry, we are here to help.

Here are a few tips.

What To Do When Your Bathroom Floods

1. Turn the water supply off in the bathroom. This is your first step. Doing this will remove the immediate problem of running water.

1. Clean up as much excess water as you can, if possible. Take a mop or some towels to get the excess water cleaned up.

1. Call a plumber. They will come and help you find the source of the leak and fix the leak. 

1. File a claim. Call your insurance company, tell them what is going on. Depending on the damages, file a claim with your insurance company. 

1. Call SERVPRO of Norcross and Duluth today. We will dispatch a crew out to your home and get to work.

If your home or commercial building is affected by major water damage, give us a call, day or night!

SERVPRO: We are Cleaning Experts!

11/15/2021 (Permalink)

For cleaning services, call us today (770) 858-5000

SERVPRO of Norcross and Duluth is Here to Help for your cleaning needs.

We are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training and Cleaning.

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as:

• Counters
• tabletops
• doorknobs
• light switches
• bathroom fixtures
• toilets, phones
• keyboards
• tablets
• tables

And other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products.

The CDC recommends the usage of a labeled hospital-grade disinfectant. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. We are following all guidelines as provided by the CDC and local authorities.

Be Proactive.

If your home or business needs cleaning services, call the experts today (770) 858-5000. We are here to help.

Kitchen Fire Safety!

9/30/2021 (Permalink)

Fire Damage? Call SERVPRO of Norcross and Duluth at 770-858-5000.

The kitchen is one of the more dangerous rooms in the house. From open flames, sharp knives, hot pots, to scalding liquid. 

Here are some suggestions to consider in relation to preventing burns and/or a fire:

• Keep the gas cooktop away from open windows where wind could extinguish the cooking flames.
• Keep the handles of pots and frying pans turned inward on the kitchen range so that they cannot be knocked over by accident.
• To prevent grease fires, keep the stove clear of anything flammable, including potholders, napkins, and towels.
• Keep baking soda on hand or have a fire extinguisher for extinguishing kitchen fires.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Norcross and Duluth Today - (770) 858-5000. We are open 24/7.

Steps to Take When You're Hit with a Storm!

9/30/2021 (Permalink)

Call SERVPRO of Norcross and Duluth 24/7 at 770-858-5000. We are here to help.

Storm damage can cause harm to your home, and it can occur anytime. Heavy rain with powerful winds can cause flooding or even roof damage.

Take Safety Precautions

Heavy rain and wind can create physical hazards on your property, such as a collapsed roof, window damage, collapsed walls or standing water in your home, basement or building. Once the moisture soaks into carpeting, furniture or building materials, it can cause mold growth.  Be cautious of broken glass, exposed nails and other sharp objects on the property. If you smell gas, shut off the main gas line. 

Take a Picture of the Damage

Only if it is safe to move around, use your camera or phone camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damages to your home as soon as possible. The company will send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

Contact SERVPRO of Norcross and Duluth

As a reputable and national restoration company, we are here to help 24/7. We will walk you through the process, work together with your insurance company to meet all your needs from any damage you may have incurred. Call SERVPRO of Norcross to help get the process going and your home or building back together.

Federal Disaster Assistance

Look into federal disaster assistance, the federal government may have declared the area affected by the storm as a disaster area. It may be eligible for low-cost loans to help restore your property to normal. You will be required to file documents to receive these loans.

When a storm-related disaster strikes, it may seem overwhelming, but these steps can help you to begin the process of restoring your home or building, "Like it never even happened." Storm Damage? Call SERVPRO of Norcross and Duluth at 770-858-5000. We are here to help. 

Ten Things You Should Know About Mold

6/5/2018 (Permalink)

SERVPRO of Norcross and Duluth is here to help! Call us at 770-858-5000.

• Mold is found everywhere, indoors and outdoors. It is part of the natural environment. It’s usually not a problem, unless it starts to grow indoors.
• The best way to control indoor mold is to control the moisture
• Molds produce and release millions of spores small enough to be air, water, or insect-borne.
• Common indoor molds are: 
  • Cladosporium
  • Penicillium
  • Alternaria
  • Aspergillus

• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Reduce indoor humidity to decrease mold by: 
  • Using de-humidifiers
  • Use the air vent in the bathrooms
  • Increasing ventilation
  • Using the exhaust fans whenever cooking

• Fix the source of the water problem or leak to prevent mold as soon as possible.
• Clean and dry any damp materials and furnishings within 24-48 hours to prevent mold growth.
• Do not install carpeting in areas where there is a perpetual moisture problem such as basements, kitchen etc.
• The best way to find mold is to look for signs of mold growth, water staining, warping, or to follow your nose to the source of the odor.

Concerns about Mold? SERVPRO of Norcross and Duluth is here to help! Call us today at 770-858-5000.